Call Center Software Improves Efficiency and Results

Call centers can be very effective at generating new sales, handling support issues, and more. However, they must have the right tools to reach their full potential. Today, this means using call center software that is uniquely tailored to meet the needs of the type of business using it. Our software, IRIS CRM, is specifically […]

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IRIS CRM Receives PCI Version 3.2 Certification

IRIS CRM is pleased to announce it has updated its PCI certification to version 3.2. Integrated Reporting is Simple (IRIS CRM) is pleased to announce that they are now PCI version 3.2 compliant as a Level 1 Service Provider. The PCI Compliance is the highest level of security in the electronic payments industry, and businesses […]

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Artificial Intelligence & Payments:The Truth About it All

What is Artificial Intelligence? Most articles, appearing at this time of the year, commence with, “What’s happening in 2017?” However, even at this early point–the payments year 2017 is already almost out-of-date! In light of that statement, the reward for this anomaly goes to Artificial Intelligence (AI), which is the newest, “essential part of the technology […]

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Support For Multiple Templates And Amex Pricing Added To The Proposal Generator

Two new enhancements have been added to our Proposal Generator by popular demand. These two features will help your ISO increase brand awareness and also increase the accuracy of the quotes being generated: Support for populating Multiple Proposal Templates. Support for the American Express OptBlue card type. Multiple Proposal Templates Uploading multiple templates to support […]

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Top 5 Benefits to Call Center Software and CRM Integration

Whether managing a small or large team, there are a plethora of factors involved in team success. Good management depends on the ability to keep track of and consistently improve a multifaceted network of both technological and human operators. The Call Center Software a company chooses can make all the difference in achieving sales goals. An integrated […]

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