Note Tab Enhancement: Copy & Paste Images Into Notes

Sharing images with your team members has just gotten super easy! We have introduced the ability to copy and paste images right inside the lead note field. Take screenshots of your scribbles, instructions, questions or anything else that you wish to share and post the images in your notes without having to browse for files […]

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Dialer Enhancement: Contacts Tab

We’ve been at it again. Making things smoother, faster and more efficient. This time we’ve introduced several enhancements on the IRIS CRM dialer, making it easier for you to search and manage your contacts. Here’s what’s new.   The Contacts Tab   Previously, there was a Contacts tab on the IRIS dialer which displayed a […]

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New Feature: Send & Receive SMS Messages

IRIS CRM now supports sending and receiving of SMS messages right from our lead form! A business owner that you have established contact with in the past is over 70% more likely to respond to an SMS versus an email in 2017.   Need to follow up with an unresponsive prospect? Need to confirm a […]

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IRIS CRM Gets a Major Performance Boost with Elasticsearch

Waiting for your search results to load in IRIS CRM is now a thing of the past! We are pleased to announce the deployment of Elasticsearch, a state-of-the-art search engine with near real-time search capabilities. Elasticsearch is now a part of the Global Search functionality in IRIS CRM and it’s also available on the My […]

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Helpdesk Enhancement: Copy and Paste Images

We have added the ability to copy and paste images when creating or editing Helpdesk tickets. Including images in tickets will help clarify any issues that may arise from only using text. It is one more way IRIS helps ISOs run their day-to-day operations. Using this enhancement is as easy as it gets.   To […]

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