Email Enhancement: Auto Edit Mode

We have just introduced a new Auto Edit Mode option in the email template management!   With this option, the email templates can now be opened automatically in edit-mode using the Quick Email button.   In this way, the users are now able to make edits in the email quicker, without having to make changes […]

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New Feature: IRIS Chat!

We are super excited to announce the availability of IRIS Chat on your favorite Merchant Services CRM!   Your team members can now chat, instantly share files and images, create group chat rooms, and even share questions and insights with other ISOs using public channels!   The new feature will provide an instant boost to the […]

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New Feature: Lead Notes Filter

Your Merchant Services CRM has just gotten a cool new feature — the ability to filter Lead Notes!   Using the new Lead Note Filter you can now automatically show only the notes that belong to one or more Note categories that you select.  Save time searching for a specific note by simply selecting the category the note […]

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New Integration: Global Download System

We are pleased to announce that IRIS CRM now provides the ability to create terminal files for First Data merchants using the Global Download System!   Creating the terminal files is as simple as creating a new “File Build” ticket in the IRIS CRM Helpdesk, selecting the build options, and submitting the ticket.   The […]

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New Feature: Username Change

We have just added the ability for IRIS CRM administrators to change their users’ account usernames! Previously, whenever a username needed to be changed the IRIS support team had to be contacted in order to make the change.   With the new feature, the IRIS CRM administrators no longer need to contact IRIS support. Instead, […]

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