New Enhancement: CRM Speech Commands

Your favorite Merchant Services CRM now supports Speech Commands!!   You can now open a specific IRIS CRM page, create a new task, add a lead note, and perform a bunch of other actions by simply speaking commands into your microphone.   IRIS CRM already comes with a speech-to-text functionality, as announced in our previous CRM […]

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New Enhancement: TSYS Real-Time Merchant Maintenance

We are pleased to announce a new feature in your favorite Merchant Services CRM — the TSYS Merchant Real-Time Maintenance!   You can now update your merchant’s TSYS account information in real-time without ever leaving IRIS CRM!   Here’s the lowdown.   Updating Merchant Data From The Merchant Details Page   To update your merchant’s information go […]

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New Feature: Gmail Integration!

The all-new IRIS CRM Gmail Integration is now here!   Connect your Gmail account to IRIS CRM in a few easy steps to begin sending and receiving emails right away!   All inbound and outbound emails will appear in IRIS CRM as new Lead Notes, including all email attachments and inline images.   Additionally, IRIS CRM is […]

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UI Redesign – Part I

Your favorite Merchant Services CRM just got a newly redesigned Administration page!   The redesign is a part of a larger initiative to refresh the IRIS CRM user interface and make it more sleek, modern, and easier to use.   Redesigning the Administration page was the phase one of this initiative. Phase two will be […]

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New Enhancement: CRM Field Change History

IRIS CRM now provides you with the ability to track the CRM Field Change History!   Add more clarity to your sales processes and resolve potential issues faster by seeing exactly who changed what fields and when!   Here is the lowdown.   Viewing the Field Change History   In order to view the changes made […]

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