New Enhancements: Visitor Tracking & Post Tokens

We’re back with more updates!!   As we recently announced here, your favorite Merchant Services CRM now enables you to be notified when your leads visit your website.   Building further on this functionality, we’ve now linked it to our POST Token feature, enabling you to collect information on your lead’s past website activity — […]

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Dialer Enhancement: Whisper & Barge In

Are you a sales rep whisperer?   Do you like to help your reps close that deal faster while they’re on the phone with their prospect?   If your answer is in the affirmative, then read on!   We are excited to share a new enhancement that has just been added to the IRIS CRM […]

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New Enhancements: Merchant Profitability & Residual Reporting

We have just added two important enhancements to your favorite Merchant Services CRM!   The new enhancements enable your support team and sales teams to view a more accurate profitability report and to view the payout information based on each user’s role and access level.   Let’s check it out!   Line Items & Profitability Reporting   […]

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New Feature: Tech Hub

The Tech Hub is now here!!   We are pleased to announce that the Tech Hub — a central place where ISOs can come together to chat and share ideas, insights, and other industry-specific information — is now available in your favorite Merchant Services CRM!   By engaging with fellow ISOs, valuable information and best practices may be […]

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New Feature: Merchant API

We have just added a major new feature in your favorite Merchant Services CRM — the Merchant API!!   Move your game to a whole new level by integrating your in-house or third-party applications with IRIS CRM!   The Merchant API provides numerous functions to access or to update your merchants’ information using simple REST […]

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New Feature: Visitor Tracking

We are excited to announce the addition of a cool new feature to your favorite Merchant Services CRM – Real-Time Visitor Tracking!   Get notified when your leads visit your website and see which pages they’re viewing in real time!   Reach out to your leads proactively at the best moment —while they are exploring your […]

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New Feature: CRM Email Validation

Your favorite Merchant Services CRM has just been updated with a new feature — the automated CRM email validation!   You can now make sure that your emails are sent out to valid email addresses and greatly improve your email delivery rates!   There are several places in IRIS CRM where you can perform the […]

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IRIS CRM Has Moved To An Unlimited User Model!

In an unprecedented move for the CRM space, we will no longer be charging customers per person licenses! Our team has extensive knowledge of the credit card processing landscape and we know that our customers deal with agent churn and inactive users very frequently. With that in mind, we wanted to make an impactful change that would benefit […]

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How to Build Lasting Relationships

“What’s the world’s greatest lie?” the boy asked, completely surprised. “It’s this: that at a certain point in our lives, we lose control of what’s happening to us, and our lives become controlled by fate. That’s the world’s greatest lie.” — Paulo Coelho, The Alchemist “There is nothing on this earth more to be prized than true […]

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Debunking the World’s Greatest Lie

The Mission Newsletter, 6/22/18 “Greatness is not found in possessions, power, position, or prestige. It is discovered in goodness, humility, service, and character.” — William Arthur Ward Debunking the World’s Greatest Lie Episode 40 of The Mission Daily There’s a myth going around that you don’t have agency in your life. Chad and Ian dispel that falsehood and help you […]

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Stoic Insights for Happier Relationships

To hear a deeper discussion on the following topics, listen to: The Mission Daily Episode 39: Stoic Insights for Happier Relationships In ancient Rome, there was an entrepreneur-turned-statesman named Lucius Seneca. He was a philosopher who counted himself among the Roman Stoics. Seneca started from humble beginnings and rose to become one of the wealthiest and […]

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5 Ways to Build Emotional Intelligence

The Mission Newsletter, 6/20/18 “Our feelings are not there to be cast out or conquered. They’re there to be engaged and expressed with imagination and intelligence.” — T.K. Coleman Being Your Best Emotional Self Episode 38 of The Mission Daily There are five key ways to build emotional intelligence. In today’s episode, Chad and Ian take you through each […]

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Mastering Your Emotions

The Mission Newsletter, 6/19/18 “For every minute you are angry you lose sixty seconds of happiness.” –Ralph Waldo Emerson Being a CEO — It’s Not What You Think Episode 37 of The Mission Daily A Chief Emotional Officer (CEO) means having success by mastering your emotions. But how do you do that? Chad and Ian discuss the steps you have […]

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